INFORMATION

By entering into our premises you are agreeing to abide by Go Kids Go’s rules of play. Please observe the following rules of play at all times to ensure that everyone has a safe and enjoyable time.

Terms and Conditions

 

⦁ Only authorised members of public are allowed into our premises. Go Kids Go reserves the right to refuse entry, you may be asked to leave for noncompliance of the rules.

⦁ In the interest of safety you may be refused entry if found under the influence of alcohol or drugs.
⦁ Adults must remain on the premises and supervise the child/children under their care at all times.

⦁ During our Peak Periods the maximum stay is 2 hours and this may be managed with or without a colour coded wristband.

⦁ We provide free car park for 2 hours. However, if the play is extended for more than 2 hrs the car registration number must be recorded at the reception to avoid parking penalty ticket. We accept no liability for parking penalties.

⦁ All children of fee paying age and adults entering Go Kids Go must pay the entry fee, regardless of whether they will play or not.

⦁ We operate a no-refund policy after 10 minutes of admission.

 

 Your stay whilst you play!

⦁ Please inform us if your child has any sort of accident, however minor – one of our qualified first aiders can assess/attend to the injury.

⦁ Please inform a member of staff immediately should a child become lost in the adventure zone.

⦁ We accept no liability for the loss or damage to any valuables.

⦁ Children and adults must not run around the centre.

⦁ We have a zero-tolerance policy to all forms of anti-social behaviour. This includes: bullying, fighting, any form of aggressive, or any other type of behaviour deemed to be unsuitable towards Go Kids Go Staff, management, or other members of the public – from either children or adults. You may be asked to leave following non compliance and management reserve the right to enforce total bans.

⦁ You must not carry any sharp objects or weapons into our premises and it is forbidden to bring or consume alcohol or drugs, such items will be confiscated and you will be removed from the premises immediately. Where appropriate, we will contact the police.

 

⦁ Food & Drinks

⦁ Only food and drinks purchased at Go Kids Go can be consumed on the premises.

⦁ Waiting time for food during our peak periods can be up to 45 minutes.

⦁ We keep eating areas separated from the play area for matters of health and safety. Food, drink, sweets and chewing gum are not allowed in close proximity of play equipment.

 

⦁ Health & Safety 

⦁ In the interest of Health & Safety please ensure that children do not discard their food on the floor, any food debris fallen on the floor whilst eating must be removed immediately. Our staff members are available to provide additional help to maintain the hygiene of the centre. 

⦁ In the interest of Health & Safety you must inform the management of any toiletry accidents, body fluids such as urine, vomit caused by children on play equipment.

 ⦁ We provide nappy changing facilities and nappy changes must be carried out in the designated area. Please ensure soiled nappies are placed in the bins provided. 

⦁ Shoes must be worn at all time when using toilet facilities. 

⦁ Play time at Go Kids Go

⦁ All play equipment is subject to availability. Management reserves the right to close an activity if required without prior notice. No refunds or deductions will be made.

⦁ Play equipments will be operated on an interval basis or alternatively.

⦁ All our play equipment will close 45 minutes before closing time.

⦁ All our play equipment is designed for maximum fun, and has passed stringent requirements regulated by the Play Inspector.We cannot therefore be held responsible for accidents which occur as a result of playing on our equipment.

⦁ We have provided separate age appropriate zones, for everyone’s safety please adhere to all age and height restrictions.

⦁ Children who are unwell should not use the play facilities.

⦁ Children may be refused entry on play equipment if they are not wearing appropriate clothing or footwear, if they do not meet the height restriction, if they are unwell, wearing plaster cast or have sustained injuries.

⦁ Adults are not allowed on climbing apparatus. Adults are only allowed to help children if required on Go Karts, Lazer and Tangle Tower and must not use them for play.

⦁ Go Kids Go staff supervise the play equipment during operation to help maximise your children’s play experience, they are not however a replacement for parental supervision!

 

⦁ Soft Play 

⦁ All under fives must be accompanied by an adult on the main play-frame. Children must not stand up, run up/down/on the slides. Do not play in front of or at the bottom of the slides. Children or adults must not run in the soft play area. It is forbidden to climb on the netted walls or the system structure. Balls must not be removed from the play areas. Balls or other objects must not be thrown.

⦁ Children and adults must remove shoes/footwear whilst in the play area(s). Both children and adults must wear socks at all times whilst on carpeted or in play area(s). We strongly recommend that anyone riding our slides wears clothing that covers all limbs and is not made with any nylon type fabric as this could lead to avoidable friction burns. Clothing with rope cords and toggles should not be worn in the play area. Children must remove spectacles (unless shatterproof), jewellery and any sharp objects, including badges, before entering the play area. It is also recommended to remove your hearing aids during play.

 

Disclaimer

We are pleased to provide this facility to all our valued customers. Whilst we have attempted to make it as safe as possible, the very nature of children’s play activity means accidents can occasional happen. We cannot therefore accept any responsibilities for injury to children or adults, damage, loss or theft to clothing or any other valuables while using our facilities or car park. Parental/carer supervision of children in your care is imperative.

Rules Of play

Soft play
Rules of play

Do not enter play facility if; you have had back, neck, or heart problems, broken bones, if you are pregnant or have other physical or medical problems, especially limb injuries. Children must not use the play facility if they are unwell, wearing plaster cast or have sustained any kind of injuries. We have provided separate age appropriate zones, for everyone’s safety please adhere to all age and height restrictions. All under fives must be accompanied by an adult on the main play-frame. All children must be supervised by parents and carers at all times.
Children must not stand up; run up/down/on the slides. Do not play in front of or at the bottom of the slides. No ride ons or other objects must be thrown down the slide. Children or adults must not run in the soft play area. It is forbidden to climb on the netted walls or the system structure. Balls must not be removed from the play areas. Balls or other objects must not be thrown.
Children and adults must remove shoes/footwear whilst in the play area(s). Both children and adults must wear socks at all times whilst on carpeted or in play area(s). We strongly recommend that anyone riding our slides wears clothing that covers all limbs and is not made with any nylon type fabric as this could lead to avoidable friction burns. Clothing with rope cords and toggles should not be worn in the play area. Children must remove spectacles (unless shatterproof), jewellery and any sharp objects, including badges, before entering the play area. It is also recommended to remove your hearing aids during play.
All our play equipment is designed for maximum fun, and has passed stringent requirements regulated by the Play Inspector. We cannot therefore be held responsible for accidents which occur as a result of playing on our equipment.
All our activities are subject to height restrictions and availability and the management reserves the right to close an activity without prior notice. Rules of play apply.

 

Rope a phobia
Rules of Play

•Do not participate if: You have had back, neck, or heart problems, broken bones, if you are pregnant or have other physical or medical problems, especially limb injuries.
•Weight must be between 40-250 lbs ( 18 KG – 113 KG)
•Listen to and obey employees at all times
•Read and obey all posted health warning and safety signs
•No side-to-side swinging or climbing
•Feet first repelling only, do not kick back more than 3 feet
•Do not step on the safety cables.
•No open toe shoes, No clogs
•Adults are not allowed on climbing apparatus.
•No climbers without approved safety wear and system are allowed to climb on.
•All our play equipment will close 45 minutes before closing time.
•Children may be refused entry on play equipment if they are not wearing appropriate clothing or footwear, if they do not meet the height restriction, if they are unwell, wearing plaster cast or have sustained injuries
Rope-A-Phobia is designed, manufactured, tested and supported by comprehensive quality assurance and quality control measures to ensure reliability and safety.
•All our play equipment is designed for maximum fun, and has passed stringent requirements regulated by the Play Inspector. We cannot therefore be held responsible for accidents which occur as a result of playing on our equipment

 

Coconut climbing trees
Rules of play

•Do not participate if: You have had back, neck, or heart problems, broken bones, if you are pregnant or have other physical or medical problems, especially limb injuries.
•Weight must be between 40-250 lbs ( 18 KG – 113 KG)
•Listen to and obey operating staff at all times
•Read and obey all posted health warning and safety signs
•No side-to-side swinging or climbing
•Feet first repelling only, do not kick back more than 3 feet
•Do not step on the safety cables
•No open toe shoes, No cloggs
•No climbers without approved safety wear and system must climb on
•Adults are not allowed on climbing apparatus
•All our play equipment will close 45 minutes before closing time.
•Children may be refused entry on play equipment if they are not wearing appropriate clothing or footwear, if they do not meet the height restriction, if they are unwell, wearing plaster cast or have sustained injuries
•All our play equipment is designed for maximum fun, and has passed stringent requirements regulated by the Play Inspector.We cannot therefore be held responsible for accidents which occur as a result of playing on our equipment

 

Go Karts
Rules of Play

•To ensure safe and fun rides these enforced rules must be followed at all times.
•Do not participate if : you have had back, neck, or heart problems, broken bones, if you are pregnant or have other physical or medical problems, especially limb injuries.
•You must meet the height restrictions.
•Adults must accompany children under the height of 1 meter.
•Strictly one child per vehicle only.
•Adults are not permitted on the karts and must not ride the karts. Unless they are accompanying children under 1 meter height they can sit at the back.
•All children must wear socks at all times.
•Keep your feet clear of the karts
•Do not enter track when the karts are moving
•Do not leave your kart when riding or when others are riding. Call for assistance without stepping out of the kart.
•This is a ONE WAY only ride.
•No spectators are permitted on the track or near safety barriers.
•Do not pull or push the karts at any time.
•Do not stand in front of the karts or when karts are moving.
•Do not bump into others and into safety barriers and please ride in a safe manner
•Do not activate accelerator until the operator has asked you to do it and your route must be clear.
•You must wait for your turn in the queue and it can take longer during busy periods
•Failure to obey the rules will result in you being asked to leave the vehicle immediately.
Please call the operator / member of staff for assistance

 

Laser arena
Rules of Play:

•Do not participate if: You have had back, neck, or heart problems, broken bones, if you are pregnant or have other physical or medical problems, especially limb injuries
Strictly no running or jumping in the arena.
•Children below the height restriction must be accompanied by an adult
•First come first serve- all children must queue in line to access laser arena
News and offers
Have you visited us before ? Can’t wait to visit us again ?
Then why not make your visit extra special by having 1 free ticket !!
Follow these 2 simple steps
Simply just share your amazing experience you have had at our venue on TripAdvisor and Google
Once done, notify us by forwarding your review on info@gokidsgo.co.uk
Get 1 free child ticket for a go Kids Go play .

Cafe

GKG Chicken Platter   £10.00
Curly Fries, Onion Rings, Potato Smiles, Chicken Nuggets,
Fish Fingers, Garlic bread (Serves approx 4 people, 4 pcs each item)

GKG Veggie Platter        £10.00

Curly Fries, Onion Rings, Potato Smiles, Mozzarella Sticks,
Veg Fingers, Garlic bread (Serves approx 4 people, 4 pcs each item)

Pizza       9inch      £4.50    12inch    £7.50

Margherita (V)                  Pepperoni

Special Garlic Herb (V)    Lamb Doner

Burgers  £4.99        Burgers  £4.99

All burgers are served with chips & salad garnish

Veggie Burger (V)                      Chicken Fillet Burger

Hot Chicken Zinger Burger     Beef Burger

Panini                 £5.50

All Panini’s are cooked with cheese, served with chips & salad garnish.

Cheese & Onion S      ausage & Onion     Lamb Doner

Cheese & Tomato      Tuna Melt                Pepperoni

Chicken Kebab          BBQ Chicken

Deep Fried        £5.99

All meals are served with chips & salad garnish.

Chicken Fillet Goujons (6)                Chicken Nuggets (6)

Chicken Kebab (3)                             Spicy Hot wings (5)

Hot Chicken Zinger Strips (5)           Fish Fingers (6)

Peri Peri Chicken Mini Fillets (5)      Veg Fingers(6)

(6)Cod Fish Fillet & Chips                  Lamb Doner & Chips

Jacket Potato 11oz            £4.99

A baked potato served with, cheese, chips & salad garnish

Baked Beans        Tuna Mayo         BBQ Chicken

Kids Meal                            £3.95

All meals are served with a choice of any 2 of the following sides:
Peas, Sweet Corn, Mash Potato, Baked Beans or chips.

Veggie Burger (V)          Chicken Burger          Sausage

Beef Burger 3                 Chicken Nuggets       Lamb Doner

3Fish Fingers                 Half Kids Pizza Cheese Sandwich Strawberry Jam Sandwich

Tuna Sandwich             Chocolate Sandwich

Sides

Onions Rings (10)        £2.50                       Chips    £2.50

Onions Rings (10)       £2.50                        Chips    £2.50

Curly Fries                   £3.00 Masala           Chips   £3.50

Garlic Bread (10)        £3.00                        Chips with Cheese    £3.50

Nachos                        £4.50                        Curly Fries with Cheese     £4.00

Mozzarella Sticks (6)    £4.00                     Chips with Cheese & Baked Beans   £4.50

Dips                   £0.50p

Lemon & Herb / Spicy Mayo / Sweet Chilli / Garlic Mayo / BBQ / Hot Chilli

Drinks

Tea                                                                                                                £1.40

Cappucino / Maccachino / Latte / Black Coffee / Hot Chocolate        £2.50

Water Bottle / Kids Milkshake / Juice Carton / Simply Fruity               £1.00

Jug of Juice £2.50 Slush Puppy                                                                 £3.00

Jug of Soft Drink                                   £3.50 Soft Drink                         £1.70

Oreo / Kit Kat Milk Shake                                                                         £4.00

 

Food order can take up to 45 mins+ during busy times, Please mention your table number at cafe when placing the order.

Facility
  •  Free car park, parking restrictions apply . All visitors to Go Kids Go must register their correct vehicle number at reception to avoid parking penalty charge. The car park is managed by an independent company and Go Kids Go does not issue or hold responsibility for parking fines.
  • Free Wifi .
  •  First aid
  •  Toilets with baby change facility and disabled access.
  • Prayer room, please speak to a member of staff if you wish to pray.
Privacy policy

Go Kids Go Leicester Limited is the owner and operator of this website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. By visiting www.gokidsgo.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Go Kids Go Leicester Limited, a company incorporated under the laws of England and Wales with Register number 08665835 and Company Registered address 21 High View Close,  Hamilton, Leicester, Leicestershire LE4 9LJ. 

Collection of Information:

We may collect and process the following information data about you:
You may give us information about you by filling in forms or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our membership cards, subscribe to our service, place a Booking (as defined in our Terms and Conditions http://www.Go Kids Go.com/terms-conditions/) enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, date of birth, address, e-mail address and phone number, financial and credit card information, personal description and photograph. You may also provide us with your child’s name, date of birth and likes or any information in connection with your child.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) click stream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Use of Information

We use your Personal Information for providing and improving the Site, administrative and marketing purpose. By submitting your information, you agree and consent to the collection and use of your information for such purpose in accordance with this policy. We may use your Personal Information to contact you with newsletters ,emails or SMS with marketing or promotional materials, unless your exercise your right, as detailed below
We use information held about you in the following ways:
• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please follow the details in ‘your rights’ section below.
• to notify you about changes to our service;
• use of CCTV images and footages for the monitoring of visitors and staff and for protection and detection of crime and disorder.
Information we collect about you. We will use this information:
• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Disclosure of information:

We may share your personal information with any member of our group, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions http://www.Go Kids Go.com/terms-conditions/ and other agreements; or to protect the rights, property, or safety of Go kids Go Leicester Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Storing of Information
All information you provide to us is stored on our secure servers. By submitting your personal data, you agree to the transfer, storing or processing. We will take all steps reasonably necessary to ensure that all data is treated securely and in accordance with this policy. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other websites

We use links to improve your experience of our website and to collect information and reviews to improve our products and services. We will always seem to make these links clear, so that you know you have left our website. However, please be aware that these websites are owned and run by other companies and organisations and we cannot accept responsibility for any information you choose to divulge to a linked website.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a admin fee of £10 to meet our costs in providing you with details of the information we hold about you.

Your rights

You have the right to ask us not to process your personal data for marketing purposes or for the use of authorised third party purposes. You can exercise your right to prevent such processing at any time by contacting us at info@gokidsgo.co.uk or by contacting us though the contact page on this website.

Contact Us

If you have any questions about this Privacy Policy, please contact us, via the contact page on the website.

Testimonials

WHAT PEOPLE SAY

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About Us

Go Kids Go is the Leicester’s most exciting indoor play and party centre. We aim to…

Address

Unit 2, Raw Dykes Road
Leicester LE2 7JU

Contact

Timings : Monday to Sunday 10am to 6pm
Telephone : 0116 2556575
Email: info@gokidsgo.co.uk